Quality Policy
The strategic objective of our company is to ensure and deliver to our customers safe, high-quality products that serve as a strong recommendation for securing further contracts and attracting new potential clients.
Maintaining our position as a reliable and trustworthy supplier of rehabilitation equipment, medical furniture, armchairs, and office chairs—meeting customer requirements and expectations, as well as those of all interested parties, and complying with market demands and international standards—is considered a key factor in the long-term success and development of our company.
This quality policy is implemented through:
- Maintaining and continuously improving the Quality Management System in accordance with EN ISO 9001:2015
- Effective and efficient management based on risk and opportunity analysis
- Comprehensive customer service, including after-sales support
- Timely execution of orders in accordance with agreed contract terms
- Systematic management of relationships with customers and stakeholders
- Cooperation exclusively with verified and qualified external suppliers
- Continuous improvement of product quality
- Design and production of new products
- Ongoing development of employee awareness, knowledge, and qualifications
Every employee, regardless of their position or scope of responsibility, is required to understand, follow, and apply quality requirements, thereby contributing to ensuring high quality of products and services at every stage of their implementation.
President of the Management Board, METALOWIEC Sp. z o.o.
Eng. Jerzy Rozmus
Namysłów, 02.02.2018